Refund Policy

You can cancel your services with no penalty for the first 5 days. After that, if you want to terminate early you’ll be charged an amount equivalent to working hours put into your project plus a 20% cancellation fee. The balance will be credited to the account from which you made payment within 14 days of cancellation.

A significant amount of time and effort is spent to achieve every milestone which is why a refund is not possible for any work that has already been completed.

In the event of a project termination on mutual terms, you are in control of all completed work and any payment for further development will become void. No previous payments or deposits done by you would be refunded under such circumstances, unless otherwise mutually agreed upon beforehand.

Amount spent on 3rd party services like social media ad spends, stock images, web hosting, domain names, SSL certificates, etc will not be refunded under any circumstances.

We don’t offer partial refunds for projects halfway through a milestone phase.

Cancellation of any service renewal should be done 10 days prior to the start of the next billing cycle.

No refunds are possible on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

Online Coaching

All bookings are binding from the point of email confirmation. If you want to cancel your order, then you need to email us 24hrs before the start of your session.

Any cancellation requests made within 24hrs of the training session will not be entertained.

A 50% processing fee shall be applied on every cancellation.

In the event of one or more attendees arriving more than 20 minutes later than the scheduled start time, the session will be treated as canceled, and no refund will be due.

All engagements are conditional upon the coach’s ability to fulfill them. In case of absence due to sickness, accident, or any legitimate or unavoidable cause, the session will be rescheduled as per your convenience.

In the event of force majeure, as mentioned below, you will not be entitled to any form of compensation.

Act of God including but not limited to fire flood earthquake windstorm or other natural disasters; the act of any sovereign including but not limited to war invasion act of foreign enemies hostilities whether war be declared or not civil war rebellion revolution insurrection military or usurped power or confiscation nationalization, requisition destruction or damage to property by or under the order of government or public or local authority or imposition of government sanction embargo or similar action law judgment order decree embargo blockade or labor dispute including but not limited to strike lockout or boycott; interruption or failure of utility service including but not limited to electric power gas water or telephone service; failure of the transportation of any personnel equipment machinery supply or material required by the company; any other matter or cause beyond the control of the company.

Refund Processing

All refunds will be processed to the original payment method within 7 days of request.

If you have any queries regarding a refund, please do not hesitate to contact us at sales@digitalm.claroxy.in